why choose

Why Choose Us

As a business producing or selling goods, you will at some stage require those goods to be imported or exported. For that you will require the services of a freight forwarder. The choice of your freight forwarding partner is essential to ensure these goods are received or delivered on time. Here are some factors you should consider to ensure that your supply chain needs are met:

  • Which destinations are covered by Brightsun Freight ? Brightsun Freight has built an enviable number of worldwide connections. We ensure our partners around the world are an extension of our company, and understand your shipment. We have access to contacts in over 150 countries, over 460 major airports, and over 600 shipping ports.

  • Are we accredited? Brightsun Freight has an accredited membership with the following associations:

    • FIATA (International Federation of Freight Forwarders Associations)
    • BIFA (British International Freight Association)
    • IATA (The International Air Transport Association)

why choose

All of these associations require our processes to operate within set guidelines, and ensure that we operate in an ethical manner. Moreover these associations also ensure we are compliant with all legal requirements which may exist.

Freight Jargon

The rules and regulations associated with shipping are extremely complex. There are so many acronyms that are expected to be known globally. If it is the best incoterm for your shipment that you are looking for, if you require advice on commodity codes, or if you require assurance that the correct documentation is in place in the correct order, rest assured we have all the necessary processes in place to carry out your freight forwarding. Only an experienced freight forwarder can navigate the freight forwarding minefield to be able to provide the correct guidance for the cargo in question. Challenge us with your next shipment.

The Full Suite

You are in the right place if you need full freight services, if you’d like to know whether it’s more favourable to ship part of the cargo through sea, and part by air, and if Road Haulage or Customs are involved. Brightsun Freight offers a complete supply chain solution and efficiency for all of your freight and logistics needs. Most freight forwarders specialise in one or two forms of shipping: air, sea, rail, or road, whereas we have the resources to handle any. In addition, we offer services such as Customs clearance. Knowing that your freight forwarder can move the shipment from one point to another, and also navigate the tax and Customs duties and get the goods to the end helps provide peace of mind.

Information at your Fingertips

Through our in-house development team, we have the technology to make your shipment as efficient as possible. Brightsun Freight incorporates real time GPS tracking devices which can be attached to your shipment. You have the option to use the “Track and Trace” system, or be provided with a dedicated account manager who will monitor your entire shipment. In the dynamic industry of supply chain management, it is imperative to receive answers quickly so you can ensure that your chosen partner is not the type to keep you hanging on for a response. To alleviate this, we offer a real time 24/7 service through a call centre which also assists with working alongside operators in different time zones across the world.

Cheap and Cheerful

The freight industry is price sensitive, and we will try to match every quote with another operator. However, please note that the savings you make on your initial quotation from another operator are likely to be paid for in delays, and may incur additional charges and poor customer service. Our charges will be detailed and comprehensive with shipment departure and arrival dates, along with necessary insurance for your goods. This allows complete peace of mind when you hand over your shipment to us, so you can get on with what you do best.